Why Use Us

Engaging our services will effectuate a number of key benefits to the growing travel management company.

We work exclusively with the business travel trade, imparting our industry expertise and experience in managing key business relationships.

So, why invest in existing clients? Well, a recent survey allows us to touch on the importance of slowing client attrition rates:

• 2% increase in customer loyalty leads to a 10% cost reduction*
• 5% increase in customer retention increases customer lifetime value by 25%*
• Gaining a new client costs 7-10 times more than retaining an existing client*

(*Source: Brandkey, Bain and Mainspring, Marketing News)

Our outsourced approach to client and supplier liaison is innovative and it makes sense. Our external service solution improves our client’s ability to plan, provides greater operational flexibility, reduces market exposure and diminishes manpower costs.